SYS.COMMANDS

> CHROMA TICKETS — Full Command Reference

All slash commands available in Chroma Tickets. Parameters marked required* must be provided. Most commands run inside a ticket channel; panel and permission commands are admin-gated.

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Opening Tickets Staff Workflow Ticket Utilities Statistics Panels & Administration Permissions Management General

Opening Tickets

/ticket open

Open a ticket of a configured ticket type. If the type has questions, a modal is shown before the ticket is created.

Parameters

ticket_type*—The ticket type to open (autocompletes your server's active types)

Requires:Any member

Tickets can also be opened by clicking a button on a published ticket panel. Requires an active guild subscription.

/mytickets

List open tickets where you are the owner or the claimant.

Parameters

user—View another member's open tickets instead

Requires:Any member

Staff Workflow

/claim

Claim the current ticket, optionally posting a welcome message or assigning it to another staff member.

Parameters

welcome—Post a welcome message when claiming

assigned—Assign the ticket to another member instead of yourself

Requires:claim_ticket trigger

Claims are tracked for the claim leaderboard.

/close

Close the current ticket. A full HTML transcript is generated and posted to the category's transcript channel.

Parameters

reason—Reason for closing, recorded with the transcript

claim_on_close—Claim the ticket as you close it

Requires:Ticket staff (per category configuration)

/delete

Delete the current ticket channel.

Parameters

reason—Reason for deletion

Requires:delete_ticket trigger

/rename

Rename the current ticket channel.

Parameters

rename*—The new channel name

Requires:Ticket staff

Ticket Utilities

/ticketutil add

Add a member or role to the current ticket.

Parameters

who*—The member or role to add

Requires:move_ticket trigger

/ticketutil remove

Remove a member or role from the current ticket.

Parameters

who*—The member or role to remove

Requires:move_ticket trigger

/ticketutil move

Move the current ticket to another ticket category.

Parameters

category*—Destination category (autocompletes your dynamic categories)

Requires:move_ticket trigger

Move rules configured in the portal can rename the ticket and reset its claim on arrival.

/ticketutil forcetranscript

Generate an HTML transcript of the current ticket on demand, without closing it.

Requires:force_transcript trigger

Statistics

/ticketstats claimleaderboard

Show the ticket claim leaderboard for a timeframe.

Parameters

timeframe*—All Time, This Week, This Month, Last Week, or Last Month

Requires:claim_leaderboard trigger

/ticketstats activeclaimed

List all currently active claimed tickets and who claimed them.

Requires:active_claimed trigger

Panels & Administration

/dynamictickets publishpanel

Publish a ticket panel (embed + buttons) built in the web portal into the current channel.

Parameters

panel_key*—The key of the panel to publish

Requires:Discord Administrator

Republish after editing the panel in the portal to update the message.

Permissions Management

/set permission

Grant or revoke a permission trigger for a role or member.

Parameters

choices*—Add or Remove

triggers*—The permission trigger to modify

role—The role to grant/revoke the trigger

member—The member to grant/revoke the trigger

Requires:Discord Administrator OR permissions_admin trigger (server owner always has access)

Triggers: claim_ticket, delete_ticket, move_ticket, force_transcript, claim_leaderboard, active_claimed, guild_admin.

/list_permissions

List all permission grants in the server.

Parameters

triggers—Filter by a specific trigger

Requires:Discord Administrator OR permissions_admin trigger

General

/help

Show an ephemeral help embed listing the bot's commands.

Requires:Any member

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